Privacy Policy

Who We Are

Welcome to Trinity Travel! We prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information, particularly for A2P (Application-to-Person) SMS messaging.

Information We Collect

Personal Information: When you book a trip, register for our services, or subscribe to our newsletters, we collect personal information such as your name, email address, phone number, and payment information.
SMS Communications: To enhance your travel experience, we may send you SMS texts for verification, booking confirmations, updates, and promotional offers.
Comments: When visitors leave comments on our site, we collect the data displayed in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

How We Use Your Information

Booking and Travel Updates: We use your phone number to provide essential information about your reservations, including confirmations, cancellations, and changes to your travel plans.
Promotional Messages: With your consent, we may send you advertisements, discounts, and special offers directly to your mobile device.
Verification: We use A2P verification to confirm your identity for security purposes when you register and make transactions. You will receive a one-time code on your mobile number, which you must enter to proceed.

Protecting Your Information

At Trinity Travel, your security is our top priority. We employ advanced security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our practices include encryption and secure data storage protocols.

Who Do We Share Your Data With?

We do not sell or trade your personal information to third parties. We may share information only as necessary to provide our services (for instance, with travel partners) and comply with legal requirements.

If you request a password reset, your IP address will be included in the reset email.

Your Consent

By providing your phone number and opting in, you consent to receive SMS messages from Trinity Travel. Message frequency may vary, and standard messaging and data rates may apply. You can opt-out at any time by replying “STOP” to any of our messages.

Managing Your Preferences

Opting Out: If you wish to stop receiving SMS messages, simply reply “STOP” to any of our messages.
Help: If you need assistance, reply “HELP” to any of our messages or contact our customer service team at info@trinitytravel.com.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services after the changes have been made will constitute your acceptance of the revised policy.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website, we also store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

What Rights Do You Have Over Your Data?

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, except for data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

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(647) 699-7605

Send us a message

info@trinitytravelinc.com

18 King St East Suite 1400 Toronto, Ontario M5C 1C4 Canada